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Brandonsn23 Author

Level 1

4 points

App

when I try to download an app it says my account has been disabled. What do I do?

iPhone 11, iOS 14

Posted on Oct 17, 2020 2:54 PM

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Top-ranking reply

Level 8

39,487 points

Posted on Oct 18, 2020 11:15 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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Top-ranking reply

Level 8

39,487 points

Oct 18, 2020 11:15 AM in response to Brandonsn23

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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