You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad restriction passcode

I want to erase all content and settings on an old iPad but I can’t because of restriction code I don’t even remember setting. How do I do this!

iPad, iOS 10

Posted on Oct 22, 2020 6:35 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 22, 2020 8:38 AM

If you have forgotten the ScreenTime (a.k.a. Restrictions Passcode), one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


If your iPad is capable of supporting iPadOS14, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

2 replies
Question marked as Top-ranking reply

Oct 22, 2020 8:38 AM in response to 4791-411

If you have forgotten the ScreenTime (a.k.a. Restrictions Passcode), one of the two procedures outlined within this link should resolve the problem:

If you forgot your Screen Time passcode - Apple Support


If your iPad is capable of supporting iPadOS14, you should update to the most current version before attempting to resolve a forgotten ScreenTime passcode. The most recent iPadOS updates have introduced a new mechanism whereby a forgotten ScreenTime passcode can be reset without wiping the iPad.


To reset a forgotten ScreenTime passcode on older versions of iOS/iPadOS, the iPad must be reset “as new”, losing all locally stored data. In this situation, you’ll not be able to restore your data from an iCloud or iTunes backup - as the forgotten passcode is integral to the backup.


I hope this information is helpful to you in successfully resetting your forgotten passcode.

iPad restriction passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.