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My iPhone 11 won't turn off nor open apps

My phone is frozen and I can’t open any applications or turn the phone off


[Re-Titled by Moderator]

Posted on Oct 22, 2020 8:35 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2020 9:38 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 22, 2020 9:38 PM in response to margo132

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

My iPhone 11 won't turn off nor open apps

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