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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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AirPods are not working bur case is charging fine

My AirPod isn’t working, the case is charging just fine but the EarPods are not working, why is that?



[Re-Titled by Moderator]

Posted on Oct 23, 2020 8:10 AM

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Question marked as Top-ranking reply

Posted on Oct 23, 2020 11:00 AM

Hello,

See these steps:

1) Try cleaning them: How to clean your AirPods and EarPods

2) See this: How to Fix Connection Problems with the AirPods

3) Full reset: Reset your AirPods

4) Service: AirPods Service and Repair

Good luck.

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AirPods are not working bur case is charging fine

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