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MacBook Pro will not let me use the Internet

Why is it letting me connect to Wi-Fi but will not let me use the internet what do I need to do on my MacBook Pro


[Re-Titled by Moderator]

Posted on Oct 23, 2020 9:06 PM

Reply
2 replies

Oct 24, 2020 8:47 AM in response to Shanervan

Any other devices connect to WiFI and have internet access for comparison?


To trouble shoot further you can:


—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test as caches get rebuilt.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account  https://support.apple.com/en-us/HT204443

This will tell you if it a universal issue or isolated to your user/admin account. 




you can Try resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


Try resetting the SMC https://support.apple.com/en-us/HT201295




MacBook Pro will not let me use the Internet

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