You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

scan to Mac computer suddenly stopped working on both HP printer scanners

Posted on Oct 24, 2020 6:32 AM

Top-ranking reply

Level 10

146,354 points

Posted on Oct 26, 2020 6:30 AM

HP revoked the security certificate for their driver software for reasons known only to them. Refer to multiple reports here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/bd-p/Software

If your printer scanner is not an AirPrint device then it won't work until HP fixes their problem.
If your printer scanner is AirPrint-enabled, then remove it from Printers & Scanners, and add it again as an AirPrint device.

View in context

Similar questions