You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: courtnoelle
courtnoelle Author
User level: Level 1
7 points

My iPhone 12 will not connect.

I am trying to backup my iPhone 12 from a previous backup, but it will not come up in my iTunes when I plug my phone in.

iPhone 12, iOS 14

Posted on Oct 24, 2020 10:43 AM

Reply
Question marked as Top-ranking reply
User profile for user: clemenchuchu
clemenchuchu
User level: Level 1
44 points

Posted on Oct 24, 2020 10:47 AM

There may be a buried window somewhere asking you if you want to connect the iphone to the computer. That happened to me yesterday. Couldnt figure out why it wouldnt connect and then later when i closed some other windows I saw that the one I needed was behind all the others.

View in context

Similar questions

2 replies
User profile for user: ChefBiz
ChefBiz
User level: Level 1
4 points

Nov 27, 2020 4:07 AM in response to clemenchuchu

I was so frustrated with this yesterday....I download the newer MaxOS and restarted both phone and iMac. I tried everything for hours! If you have an iMac and this is the first time your connecting to sync, the iPhone shows up in FINDER under Locations. Click the iPhone there and you'll have to trust the device. Then open the phone and you have to trust the computer. Wallaaa...iPhone 12 now in Music (the old iTunes)!

Reply

My iPhone 12 will not connect.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up