You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Hello my face id is not working , it says face id not available

What to do

Posted on Oct 25, 2020 8:25 AM

Top-ranking reply

Level 10

147,518 points

Posted on Oct 25, 2020 8:28 AM

Did you by chance have the screen replaced on your iPhone by anyone other than Apple? Face ID will cease to exist if that is your situation.

View in context

Similar questions