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After an automatic update to OS 10.15.7 I'm getting a message that the printer driver for my HP Deskjet Pro will damage my computer. See screenshot. I thought this was related to an older driver so I installed the latest from HP's website. Same result. I do want to use the printer. Anyone with hints how to solve this?
MacBook Pro 16″, macOS 10.15
A security certificate for HP printers expired on the 23rd of October.
People all over the world were affected.
HP released a new package of drivers with a valid certificate on the 25th October.
As you have not told us which HP printer you have I can only give you
a link to the driver support site for my printer.
The download is a universal one used for many different HP printers/ scanners etc
so it may well cover yours. It is worth a try and will not harm anything.
Make sure the operating system selector is set for macOS 10.15
Click on the + next to Driver Product Installation Software and click on Download.
Once Downloaded double click to install.
A security certificate for HP printers expired on the 23rd of October.
People all over the world were affected.
HP released a new package of drivers with a valid certificate on the 25th October.
As you have not told us which HP printer you have I can only give you
a link to the driver support site for my printer.
The download is a universal one used for many different HP printers/ scanners etc
so it may well cover yours. It is worth a try and will not harm anything.
Make sure the operating system selector is set for macOS 10.15
Click on the + next to Driver Product Installation Software and click on Download.
Once Downloaded double click to install.
Thanks. It turned out I had to download something called HP Smart and then the printer updated itself with software and now it works.
Well if you want to tell Apple, https://www.apple.com/feedback/macos.html
I'm sure HP has a similar feedback option too.
Yeah HP Smart connects with HP and downloads the specific drivers for your HP printer.
Would have been good to know some other way than a message from Apple creating (temporary) panic!
HP Printer
