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Frozen ipad

My ipads lock screen won't work but all the buttons and siri work. I asked siri to go into the side camera and all the things are working on there. I can't go into my ipad and I can't turn it off either.

iPad Pro, iPadOS 14

Posted on Oct 30, 2020 9:21 AM

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Question marked as Top-ranking reply

Posted on Oct 30, 2020 9:25 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

Oct 30, 2020 9:25 AM in response to niyati256

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Frozen ipad

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