You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

kesha4213 Author

Level 1

4 points

My messages are deleted since the new update

How can i fix my messages from deleting since the new update, if i send a message, or receive a message

the previous conversation is deleted

iPhone XR, iOS 14

Posted on Nov 2, 2020 8:10 AM

Top-ranking reply

MrBill3

Level 10

104,086 points

Posted on Nov 2, 2020 10:29 AM

Hello,

Go to Settings > Messages > MESSAGE HISTORY - Keep Messages. Change the duration if desired.

Also see this:

If you can‘t send or receive messages on your iPhone, iPad, or iPod touch

Good luck.

View in context

My messages are deleted since the new update

Similar questions