You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Having difficulty using my aol mail account with my email app.

I am having difficulty using my aol email address with the email app. I am getting the emails ok...but unable to send out emails. Every time I do so ...I get the following message.



[Image Edited by Moderator to Remove Personal Information]

MacBook Air 13″, macOS 10.15

Posted on Nov 2, 2020 2:27 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2020 7:13 PM

I couldn't add my aol account to the mail app it kept failing verification. I found this and it fixed all my problems. Maybe it will help you too. AOL is now requiring a special password just for Apple Mail app.

https://help.aol.com/articles/Create-and-manage-app-password


9 replies

Feb 25, 2021 11:30 AM in response to arunesh79

Not sure if you are still having a problems ... but I just fixed mine : )


Some older third-party email apps (that do not use our AOL-branded sign in page) require you to enter a single password for login credentials. If you've activated 2-step verificationfor your AOL account, you'll need to generate and use an "app password" to access AOL Mail from these apps.

1. Sign in and go to the AOL Account security page.

2. Click Generate app password or Manage app passwords.

3. Select your app from the drop down menu and click Generate.

4. Follow the instructions below the password.

- Be sure to enter the password into your app without any spaces.

5. Click Done.

6. Use this app password and your email address to sign in to your email app.


Remove an app password - Click Manage app passwords and then click the Delete icon  to stop using an app password.


Having difficulty using my aol mail account with my email app.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.