Why am I being charged $10.69 every month

i have a charge on my bank account for $10.69 from apple.com/bill that I have been charged for months. I am not subscribed to anything or have ever purchased anything from the App Store. There is no receipt for this purchase and when calling customer support they also could not see this charge and requested my card number to look it up. I find this very unnecessary and am upset I have been charged this money for months when it doesn’t even appear to customer support on my account