You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Updating to High Sierra

Hi! I'm trying to update my mid 2011 iMac from Sierra 10.12.6 to High Sierra 10.13. When I click on this link thru apple support https://support.apple.com/en-us/HT208969 it takes me to the app store which it then says I can't access because I dont have OS 10.6.6 or greater. Sigh...I tried my clicking on my App Store icon in my tool bar but High Sierra is not available. I also tried software updates via about this mac but there weren't any update options. Any other way for me to update? Thanks in advance for any help! 11/10/20

iMac 27″, macOS 10.12

Posted on Nov 10, 2020 11:42 AM

Top-ranking reply

dialabrain

Level 10

125,537 points

Posted on Nov 10, 2020 12:06 PM

You need to open the link in Safari. Firefox will not work.

View in context

Updating to High Sierra

Similar questions