You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restart iMac from scratch

Can I get a "install disk" to start my iMac from scratch? It has a Intel Core i5 2,7Ghz Processor and 4GB memory with the iOS Yosemite. I have not been able to clear the administrator and other users from it.

Posted on Nov 12, 2020 3:05 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2020 10:44 AM

Step 0: Make a backup.


Login and create a bootable USB installer. https://support.apple.com/en-us/HT201372


Boot to the installer, erase the internal drive, and reinstall MacOS.

2 replies

Restart iMac from scratch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.