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I just updated to Big Sur and the problem I am facing is that the Touch ID randomly stops working after I lock the screen and I have to enter the password instead of using the Touch ID to log back in. Any fix for this?
Thank you
MacBook Pro 13″, macOS 11.0
Hey, I have some good news! The update to BigSur 11.2 has solved the issue for me. Unlock via touchID is working well at the lock screen again. First time, and every time :-)
I would recommend updating as soon as possible!
Hey, I have some good news! The update to BigSur 11.2 has solved the issue for me. Unlock via touchID is working well at the lock screen again. First time, and every time :-)
I would recommend updating as soon as possible!
dynamicali wrote:
I just updated to Big Sur and the problem I am facing is that the Touch ID randomly stops working after I lock the screen and I have to enter the password instead of using the Touch ID to log back in. Any fix for this?
Thank you
Delete and re-add your finger prints
Use Touch ID on your Mac - Apple Support
If you ran the beat version previous the the public release— erase the parent drive and reinstall the macOS.
How to erase a disk for Mac - https://support.apple.com/en-us/HT208496
How to reinstall macOS from macOS Recovery - https://support.apple.com/en-us/HT204904
restore your user data from a backup.
I have the same issue, however Touch ID does generally work the first time the lock screen is presented. After that, it fails to register a correct fingerprint and I need to enter the password to get back into the machine. The Touch ID system does continue to work for things like Safari logon however.
This has only started happening after the Big Sur upgrade 2 days ago.
I came on to say the same thing. If I delete all fingerprints and re-add them it will work once and then not again. The issue only started after installing Big Sur. I didn't have any previous version of it or the beta version either. And ironically, coming here to comment, had to log-in and the first thing that pops up is the TouchID to log-in!
I have the macbook air and I just did the update for the big sur. My touch id worked perfectly fine till i did this update. Then I went and I deleted the finger print but when I clicked the plus sign to add a new one i wont do anything at all for me to add it!
I have tried that but it doesn't help.
Exactly the same issue with me!
No I didn't run the beta version previously.
Just wanted to update you and say it's still broken in Big Sur 11.1 Beta 2 for me.... Fingerprint unlock always works the first time, but not subsequently.
I deleted mine and now hitting add does nothing. I am unable to even add new prints.
same thing is happening to me. It worked fine before this update for big sur
Touch ID randomly stops working
