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I am trying to upgrade to Big Sur. Download and verify went fine, started update. Projected time was “about28 min”. About 26 min in, the update hung, after five hours nothing had happened. Still have the Apple logo, time bar with about a quarter inch remaining. Can’t restart to try safe mode or any of the other recommended solutions. Tried the power button, put screen to sleep but when stared again I have the same screen. What action?
iMac 27″, macOS 10.15
Hello Kirk15,
We understand that you're having trouble finishing the update on your Mac. Not to worry, we'll be happy to provide some info that can help.
If you're seeing an Apple logo and a progress bar, the steps in this article may help:
If your Mac starts up to an Apple logo or progress bar
If those don't do the trick, reach out here:
Cheers!
Hello Kirk15,
We understand that you're having trouble finishing the update on your Mac. Not to worry, we'll be happy to provide some info that can help.
If you're seeing an Apple logo and a progress bar, the steps in this article may help:
If your Mac starts up to an Apple logo or progress bar
If those don't do the trick, reach out here:
Cheers!
Big Sur update hangs
