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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My phone is turned on but doesn’t open any apps, settings, can’t make a call and it doesn’t even turn off. I tried the volume up, down and side button and it’s still not working.
iPhone 11 Pro Max, iOS 14
Are you sure you performed the correct gestures while attempting a forced restart of your iPhone?
Please try again, taking a look at these instructions:--> Force restart iPhone – Apple Support , and keeping in mind that, after quickly pressing and releasing volume up, then volume down buttons, you must press and hold the side (power) button until you see the Apple Logo (ignore all other screens that appear, it might take also 30-45 seconds).
If the issue still persists, contact Apple Support using this link:--> Get Support
Regards
Giulio
Are you sure you performed the correct gestures while attempting a forced restart of your iPhone?
Please try again, taking a look at these instructions:--> Force restart iPhone – Apple Support , and keeping in mind that, after quickly pressing and releasing volume up, then volume down buttons, you must press and hold the side (power) button until you see the Apple Logo (ignore all other screens that appear, it might take also 30-45 seconds).
If the issue still persists, contact Apple Support using this link:--> Get Support
Regards
Giulio
My phone is turned on but it doesnt open any apps, settings and i cant make calls. I cant even turn it off
