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Level 1

5 points

Why can’t I update my phone?

Help me update to the latest version please thank you

iPhone 6 Plus, iOS 12

Posted on Nov 20, 2020 8:18 PM

Top-ranking reply

Level 10

731,153 points

Posted on Nov 20, 2020 8:22 PM

An iPhone 6 Plus doesn't have enough RAM to run 13 or above. If you encounter a problem updating it to 12.4.9, describer it in this thread.

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