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Big Sur mail trash not working

After installing Big Sur, my mail app no longer stores deleted emails in the Trash folder. When I delete an email from the inbox it disappears and is not moved to the Trash. I have checked all of the account mailbox behaviors and they are OK. This applies to all my POP accounts. It is interesting that I have one IMAP account and when I deleted an email to that email account it stores the deleted email in a Trash folder specific to that email address.


Any ideas?

iMac 27″, macOS 11.0

Posted on Nov 22, 2020 10:24 AM

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Posted on Nov 22, 2020 11:23 AM

Thanks for the suggestion. I checked my xfinity settings and it is set up to allow Mail to tell the server what to do which is to delete mail off the server after one week. And sure enough there is only one weeks worth of email on the xfinity server including the messages I deleted in Mail are still there.

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Question marked as Top-ranking reply

Nov 22, 2020 11:23 AM in response to PRP_53

Thanks for the suggestion. I checked my xfinity settings and it is set up to allow Mail to tell the server what to do which is to delete mail off the server after one week. And sure enough there is only one weeks worth of email on the xfinity server including the messages I deleted in Mail are still there.

Big Sur mail trash not working

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