User profile for user: mtflis
mtflis Author
User level: Level 1
28 points

Reinstall macOS Big Sur stuck at "About 13 minutes remaining" for hours. Suggestions?

Reinstalling macOS Big Sur in recovery mode from utilities window: "Reinstall macOS Big Sur /Install a new copy of macOS Big Sur onto your Mac." Process stuck at "About 13 minutes remaining" for several hours now.


Suggestions for resolution of this issue will be greatly appreciated.


NOTE: Device is 2016 MacBook Pro with macOS Big Sur installed, stable, and running fine for over a week prior to initiating 'preparing device for trade in' procedure.

MacBook Pro 13″, macOS 11.0

Posted on Nov 22, 2020 4:33 PM

Reply
Question marked as ⚠️ Top-ranking reply
User profile for user: mtflis
mtflis Author
User level: Level 1
28 points

Posted on Nov 23, 2020 4:11 AM

Eventually cancelled operation "Reinstall macOS Big Sur" and retried some while later. Left device on + open and went to bed. Checked device this morning and screen was on setup assistant. Entered "Command" + "q" to quit setup assistant and shutdown device. Device now boxed for trade-in return shipping pickup.

View in context

Similar questions

3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply
User profile for user: mtflis
mtflis Author
User level: Level 1
28 points

Nov 23, 2020 4:11 AM in response to mtflis

Eventually cancelled operation "Reinstall macOS Big Sur" and retried some while later. Left device on + open and went to bed. Checked device this morning and screen was on setup assistant. Entered "Command" + "q" to quit setup assistant and shutdown device. Device now boxed for trade-in return shipping pickup.

Reply
User profile for user: mtflis
mtflis Author
User level: Level 1
28 points

Nov 23, 2020 4:17 AM in response to Soren Pearson

Didn't see your reply before answering my own query, but thank you kindly. Yes, I was prepping device for trade-in/return/shipping and had already logged out of iCloud, quit Messages, quit Find My, eliminated bluetooth devices, etc. and wiped the drive.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Reinstall macOS Big Sur stuck at "About 13 minutes remaining" for hours. Suggestions?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up