You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Disappearing Mark Ups in PDFs

My highlights, notes and annotations disappear when viewing a PDF on an iOS device. This bug was seen w iOS 11. So distracting loosing hours worth of work when you’re giving a presentation and your highlight notes aren’t highlighted. Anyone else seeing this/having this issue?

iPhone XS

Posted on Nov 23, 2020 8:44 AM

Reply
3 replies

Dec 1, 2020 11:00 AM in response to greg998

Hey there greg998,


Thanks for reaching out to Apple Support Communities. We understand you’re having issues with your markups disappearing unexpectedly. We’ll be happy to help with this.


Please make sure your device is completely up to date for this issue. Take a look at this article for guidance on this process:


Update your iPhone, iPad, or iPod touch


We hope this helps.


Take care.

Disappearing Mark Ups in PDFs

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.