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Not sure what the happened but after updating with the Big Sur recently, my epson stylus nx330 is no longer working. I remove the printer, tried installing the "updated" driver from Epson and no luck. I recognizes the printer when I say "add printer" then it says "An error occurred while trying to add the selected device. successful-ok-ignored-or-substitued-attributes" and then I have to cancel. What am I doing wrong??? Ugh.
Hi,
On the support page for an NX300 (C11CA17201), you will find a Printer Driver v10.85 (11/19/20) for macOS 11 Big Sur:
What happens if you try this driver?
The support page for the NX330 (C11CB21201) does not have the v10.85 driver.
Reset the Mac printing system to solve a problem - Apple Support
Hi,
On the support page for an NX300 (C11CA17201), you will find a Printer Driver v10.85 (11/19/20) for macOS 11 Big Sur:
What happens if you try this driver?
The support page for the NX330 (C11CB21201) does not have the v10.85 driver.
Reset the Mac printing system to solve a problem - Apple Support
I suggest trying either or both of the following:
Please post back your results.
Ref:
There may be a way around this, sometimes AirPrint could work because
it uses your Mac and Printer without traditional drivers. Not certain how
the wireless network may be involved in this. ~ I've older Epson printers
and have various macOS/OS X, and iPhone that can print from there.
• About AirPrint - Apple Support
https://support.apple.com/en-us/HT201311
While brief look through the listed printers in this linked page, did not
see Epson NX-series among them. Epson site often has good support.
Good luck & happy computing!
🌿🚂🤖⛵️🚀🏕🎣🌤🌎♻️📬
I have attempted both as you've suggested and neither worked. Very fustraiting. As a side note, I updated my work MacBook today without issue. Same printer was installed/working PRIOR to the update to Big Sur and after the install, I can see the printer, but it refuses to print. It *thinks* it's printing, but there is nothing that comes out. The print queue is completely empty with no paused jobs, etc. I'm thinking that the Epson NX330 driver is bad???
Crazy thing is - I use the printer like NEVER, but of course now I need to use it - and can't.
Unless you have other thoughts for me to try.
Problem Solved! I swear I didn't see that driver before and they just posted it. OR - my cache is really freaky. I installed the new V10.85 driver that wasn't supposed to be there and now it - and like MAGIC it is fixed!!
Many thanks to this community for your help and assistance! You folks are the best!!!!
You may not be doing anything wrong. Is this printer connected directly your notebook or is it configured as a network (wireless or wired) printer?
It is connected directly to the Mac (via a USB adapter). Just as it was prior to the upgrade. Sigh.
Hello NH_Candy,
Thanks for the report.
Glad to hear that it is working now.
Jan
Epson NX330 not working after recent Big Sur update
