Notes upgrade
Hello I just bought my iPad Pro and when going to notes, says it needs to upgrade. I go to App Store but it seems the app is already upgraded. Any advice...
iPad Pro, iPadOS 14
Question marked as
Top-ranking reply
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello Jijaigou,
It sounds like you would like to upgrade your notes. We understand how important this is for you and we're here to help.
Congrats on your new iPad Pro! If you select folders on the top left hand corner, do you see an option to upgrade next to iCloud? If so, go ahead and upgrade, if not, we have a few steps you can try.
First, verify you are signed into iCloud and Notes are enabled: Sign in with your Apple ID
Once you are signed in restart your iPad using this article: Restart your iPad
If you still don't see that option can you verify your exact iPadOS version? See if you are able to access notes on iCloud. Also, test to see if you can access notes on any other devices.
Cheers!
