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Keyboard malfunction

Hi everyone, I have the MacBook Pro with the Genius Bar.


Within the last few weeks my keyboard has been malfunctioning in different ways.


For example,

When I type the letter "I" it will type it twice, not type it at all or be delayed and insert the letter later on in the word.


Additionally, when I type the letters I or O it will randomly insert periods.


I have tried cleaning out the keys and I don't want to break it so I haven't removed the keys.


Any advice will be appreciated!

MacBook Pro 13″, macOS 10.15

Posted on Nov 28, 2020 11:22 AM

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Question marked as Top-ranking reply

Posted on Nov 28, 2020 11:38 AM

See if you qualify: https://support.apple.com/keyboard-service-program-for-mac-notebooks

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Keyboard malfunction

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