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Level 1

4 points

broken screen, how do i factory reset my phone

how do i factory reset a phone when the screen isn't usable? And can my phne be replaced if it has been less than 1 year since purchased at walmart?

iPhone 7, iOS 14

Posted on Dec 2, 2020 2:53 PM

Top-ranking reply

Level 10

267,477 points

Posted on Dec 2, 2020 2:56 PM

DaDonkey613 wrote:

how do i factory reset a phone when the screen isn't usable?

See item 6 here.

And can my phne be replaced if it has been less than 1 year since purchased at walmart?

It can certainly be replaced by purchasing a new one. If you purchased AppleCare+, I believe there is a provision there for accidental damage.

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