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Level 1

4 points

My iPhone 11 shows a black screen and freezes during calls

Why is my new iPhone 11 feeezing abs showing a black screen during a call?

iPhone 11, iOS 14

Posted on Dec 3, 2020 10:00 PM

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2 replies

Dec 4, 2020 12:46 AM in response to bena208

Restart the device. That's it.
Still not solved --> Force restart iPhone - Apple Support

Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...

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Dec 4, 2020 12:45 AM in response to bena208

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

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My iPhone 11 shows a black screen and freezes during calls

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