You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sign out frome pervius apple id

hi

i buy a iphone but i cannot sign out frome Owner before me apple id . i have password that apple id but when i fill that tell me that apple id not active . i cannot access to pervius owner befor me . i cannot change it . please tell me how can i do .




[Personal Information Edited by Moderator]

Posted on Dec 4, 2020 2:00 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2020 2:30 PM

If you can't reach the previous owner whose ID is on the device and have them remove the device from their account, the device is worthless. Apple won't unlock it for you.


Turn off Activation Lock - Apple Support.     

1 reply

sign out frome pervius apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.