You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i received an apple watch series 1 and it has an old apple account on it the old owner is unavailable how do I reset it?

i received an apple watch series 1 and it has an old apple account on it the old owner is unavailable how do I reset it?


Apple Watch

Posted on Dec 5, 2020 2:43 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2020 2:48 AM

You can't, it is activation locked and only the previous owner can remove this lock with their apple id;

About Activation Lock

3 replies

i received an apple watch series 1 and it has an old apple account on it the old owner is unavailable how do I reset it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.