You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

daniela252 Author

Level 1

4 points

icloud photos not syncing

So i've just moved to a new iphone 11 - 128gb. I take a tonne of photos and have something like 140gb of photos all of which are saved on a 2TB icloud storage. However after clicking optimise photos, it seems that the entire hard drive of the iphone is flooded with photos with no room for anything else.

I am not sure if icloud is stuck or something as under 'Recommendations', the icloud photos seems to be not moving. It has been at 1% for an entire day. Our wifi is pretty decent so I am not sure this is the issue.

Any ideas anyone? Much appreciated.