You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Leather case for 12 Pro Max

I ordered an Apple leather case for my new 12 Pro Max.


I already have serious concerns about the phone itself but the holes in the Apple leather case do not quite match up with the holes on the bottom of the phone.


is this a one off or has anyone else had the same problem? It appears the case and maybe phone build quality is poor.


I have tried to chat to Apple 3 times but been cut off.

iPhone 12 Pro Max, iOS 14

Posted on Dec 8, 2020 2:41 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2020 4:50 AM

Hello,

Hmm, if you are still within the 14-day return window, just return it.

Then order a new one.

Good luck.

1 reply

Leather case for 12 Pro Max

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.