You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why my iPhone 6s not update to iOS 13

Why my iPhone 6s not update to iOS 13

iPhone 6 Plus, iOS 12

Posted on Dec 8, 2020 8:08 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 8, 2020 8:11 PM

It appears that you have an iPhone 6 Plus (from your profile) and not an iPhone 6s.

If you have an iPhone 6 Plus (without the s) then you cannot update that iPhone any further than iOS version 12.4.9

Here is how to check which model iPhone you have. Open Settings âž” General âž” About âž” Model Name : Here you will see whether it is an iPhone 6 or an iPhone 6s)


Axel F.

1 reply
Question marked as Top-ranking reply

Dec 8, 2020 8:11 PM in response to Aaron0720

It appears that you have an iPhone 6 Plus (from your profile) and not an iPhone 6s.

If you have an iPhone 6 Plus (without the s) then you cannot update that iPhone any further than iOS version 12.4.9

Here is how to check which model iPhone you have. Open Settings âž” General âž” About âž” Model Name : Here you will see whether it is an iPhone 6 or an iPhone 6s)


Axel F.

Why my iPhone 6s not update to iOS 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.