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I just received a phone call saying my Apple id was compromised and they said I should download team viewer quick support

Will Apple call for a compromised Apple ID? I had a strange call and they wanted me to download an app...I hung up but am wondering is this is common?

iPhone 11 Pro Max

Posted on Dec 10, 2020 11:27 AM

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Question marked as Top-ranking reply

Posted on Dec 10, 2020 11:28 AM

Unfortunately, it is a very common scam attempt.


Apple does not make such calls.


All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Dec 10, 2020 11:28 AM in response to NanSeaP

Unfortunately, it is a very common scam attempt.


Apple does not make such calls.


All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

I just received a phone call saying my Apple id was compromised and they said I should download team viewer quick support

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