You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my ecg isnt working on the watch itself. How do I get it working again?

Is there something wrong the crown of my watch or would it be the app?


Apple Watch Series 4, 7

Posted on Dec 11, 2020 7:51 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 11, 2020 1:48 PM

Perhaps this article will help;

Taking an ECG with the ECG app on Apple Watch Series 4, Series 5, or Series 6 - Apple Support


Generally, the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


1 reply
Question marked as Top-ranking reply

Dec 11, 2020 1:48 PM in response to jableger

Perhaps this article will help;

Taking an ECG with the ECG app on Apple Watch Series 4, Series 5, or Series 6 - Apple Support


Generally, the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


my ecg isnt working on the watch itself. How do I get it working again?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.