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Why is my phone not updating

Why is my phone not updating

Posted on Dec 12, 2020 12:14 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2020 10:17 AM

IOS update?


Is your device compatible to update to the new version? See the Apple Support article(s) below. 


iOS 14 and iPadOS 14 Compatible Devices


iOS 13 and iPadOS are compatible with these devices - Apple Support.    


iOS 12 is compatible with these devices.    


IOS 11 is compatible with these devices    If you can upgrade to IOS 11, you can upgrade to IOS 12


IOS 10 is compatible with these devices    


Update your iOS device.        


Get help with over-the-air iOS updates          


Update – Can’t or can’t restore 


Have you tried using iTunes on a computer or Finder if running Catalina to do the update?


 Update software on iOS devices in iTunes on Mac


If you see an error when you update or restore your iPhone, iPad, or iPod      



1 reply
Question marked as Top-ranking reply

Dec 12, 2020 10:17 AM in response to 7027

IOS update?


Is your device compatible to update to the new version? See the Apple Support article(s) below. 


iOS 14 and iPadOS 14 Compatible Devices


iOS 13 and iPadOS are compatible with these devices - Apple Support.    


iOS 12 is compatible with these devices.    


IOS 11 is compatible with these devices    If you can upgrade to IOS 11, you can upgrade to IOS 12


IOS 10 is compatible with these devices    


Update your iOS device.        


Get help with over-the-air iOS updates          


Update – Can’t or can’t restore 


Have you tried using iTunes on a computer or Finder if running Catalina to do the update?


 Update software on iOS devices in iTunes on Mac


If you see an error when you update or restore your iPhone, iPad, or iPod      



Why is my phone not updating

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