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What to do if phone is in but screen is black?

What to do about iPhone on but screen is black?


Posted on Dec 12, 2020 9:16 AM

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Question marked as Top-ranking reply

Posted on Dec 12, 2020 9:20 AM

Try a forced restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support

If the issue still persists, it might be a screen hardware problem. Make an appointment and have your iPhone inspected at an Apple Store or AASP among this list:--> Apple – Location Selector

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Dec 12, 2020 9:20 AM in response to brettfromdelaware

Try a forced restart of your iPhone, using these instructions:--> Force restart iPhone – Apple Support

If the issue still persists, it might be a screen hardware problem. Make an appointment and have your iPhone inspected at an Apple Store or AASP among this list:--> Apple – Location Selector

Regards

Giulio

What to do if phone is in but screen is black?

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