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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
What if the person who own the device is gone or passed away. What option do we have? My uncle passed away this year and I am trying to restore his phone. Will you be able to help me?
review this support article
How to request access to a deceased family member's Apple accounts - Apple Support
review this support article
How to request access to a deceased family member's Apple accounts - Apple Support
Do you know the passcode for the phone? If so, you can put it into iTunes and erase it from there
stupefy100 wrote:
Do you know the passcode for the phone? If so, you can put it into iTunes and erase it from there
No you can’t. You need the password for the Apple ID, not the iPhone’s passcode.
Owner Passed Away
