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iPad Pro 9.7

My iPad Pro 9.7 seems to have frozen - will turn on but can’t access anything but Siri- anyone have any ideas- have tried pressing finger I d button plus volume up and down buttons -cheers

Posted on Dec 16, 2020 6:27 AM

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Question marked as Top-ranking reply

Posted on Dec 16, 2020 6:45 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

2 replies
Question marked as Top-ranking reply

Dec 16, 2020 6:45 AM in response to Sincityisshut

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If the iPad doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPad Pro 9.7

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