You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes purchase

I’m trying to download an app but “Your Purchase Could Not Be Completed” keeps appearing. What do I do?

iPad, iPadOS 14

Posted on Dec 16, 2020 12:46 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 17, 2020 12:20 PM

Do as it directs, go to the URL and follow the instructions:www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

1 reply

iTunes purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.