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YouTube Won't Play

I've had an Apple TV (gen. 4) for less than 30 days. A few days ago, it stopped playing YouTube videos. All I get is a message saying "something went wrong." I can see all the thumbnail preview videos, but when I click on one is when I get the error message. Until until a few days ago, it was working great. Any idea what happened?

Apple TV HD, tvOS 14

Posted on Dec 16, 2020 3:55 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2020 3:13 PM

Greetings SierraJDM,


We understand that you are having some difficulty with the YouTube app on your Apple TV, and we'd like to help. Begin by following the guidance found here:


If an app unexpectedly quits, stops responding, or won’t open


Take care.

1 reply

YouTube Won't Play

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