You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

CD/DVD Drive on iMac 27" ejects any disc placed in it. How can I fix this problem?

I have two questions. The first is the cd/dvd drive on my iMac 27" computer ejects any disc that I place in it. How can I fix this problem? The second question is that I have a 20" iMac computer that has El Capitan OS. I would like to upgrade the OS to High Sierra or another OS. When I go to the Mac store app, there is no OS that I can download to upgrade and I receive a message that there is no available OS that I can download. Any suggestions or advice or am I stuck with the El Capitan OS? Thanks for your help, advice and suggestions. Happy Holidays and please stay safe and healthy.

Posted on Dec 20, 2020 6:01 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 20, 2020 6:17 AM

dwight161 wrote:

I have two questions. The first is the cd/dvd drive on my iMac 27" computer ejects any disc that I place in it. How can I fix this problem?

The drive may need cleaned. You can find CD/DVD cleaning disks at many office supply stores or Amazon, etc.

The second question is that I have a 20" iMac computer that has El Capitan OS. I would like to upgrade the OS to High Sierra or another OS. When I go to the Mac store app, there is no OS that I can download to upgrade and I receive a message that there is no available OS that I can download. Any suggestions or advice or am I stuck with the El Capitan OS?

The last 20" iMac was the Mid 2009. El Capitan is the latest version it can run.

Similar questions

1 reply
Question marked as Top-ranking reply

Dec 20, 2020 6:17 AM in response to dwight161

dwight161 wrote:

I have two questions. The first is the cd/dvd drive on my iMac 27" computer ejects any disc that I place in it. How can I fix this problem?

The drive may need cleaned. You can find CD/DVD cleaning disks at many office supply stores or Amazon, etc.

The second question is that I have a 20" iMac computer that has El Capitan OS. I would like to upgrade the OS to High Sierra or another OS. When I go to the Mac store app, there is no OS that I can download to upgrade and I receive a message that there is no available OS that I can download. Any suggestions or advice or am I stuck with the El Capitan OS?

The last 20" iMac was the Mid 2009. El Capitan is the latest version it can run.

CD/DVD Drive on iMac 27" ejects any disc placed in it. How can I fix this problem?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.