You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

reset my iphone

how can i reset it ot how do i connect it to itunes

iPhone 5

Posted on Dec 21, 2020 12:24 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 21, 2020 12:29 AM

Connect iPhone to Computer / Mac


Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


You haven't mentioned whether you have a PC or Mac



Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support


If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...


For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community


Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...


See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...




If you are experiencing an issue not listed here, contact support

2 replies
Question marked as Top-ranking reply

Dec 21, 2020 12:29 AM in response to ryanfromport11

Connect iPhone to Computer / Mac


Settings > Touch/Face ID & Passcode > USB Accessories > [Enable]


You haven't mentioned whether you have a PC or Mac



Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support


If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...


For your Windows PC —> Troubleshooting issues with iTunes for Windows - Apple Community


Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...


See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...




If you are experiencing an issue not listed here, contact support

Dec 21, 2020 12:29 AM in response to ryanfromport11

Reset what?


There are many resets. Which one are looking at. Look the at the Pic below and all explanations.



Major Resets

  1. Reset All Settings: All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  • Erase all Content and Settings --> Erase all content and settings from iPhone - Apple Support
  • Reset Network Settings: Only network settings are removed.
    • When you reset network settings, previously used networks and VPN settings that weren’t installed by a configuration profile or mobile device management (MDM) are removed. Wi-Fi is turned off and then back on, disconnecting you from any network you’re on. The Wi-Fi and Ask to Join Networks settings remain turned on.
    • To remove VPN settings installed by a configuration profile, go to Settings > General > Profiles & Device Management, select the configuration profile, then tap Remove Profile. This also removes other settings and accounts provided by the profile. See Install or remove configuration profiles on iPhone in this guide.
    • To remove network settings installed by MDM, go to Settings > General > Profiles & Device Management, select the management, then tap Remove Management. This also removes other settings and certificates provided by MDM. See “Mobile device management (MDM)” in the iOS Deployment Reference.
    • Reset your Network Settings. Tap Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
  • Reset Keyboard Dictionary: You add words to the keyboard dictionary by rejecting words iPhone suggests as you type. Resetting the keyboard dictionary erases only the words you’ve added.
  • Reset Home Screen Layout: Returns the built-in apps to their original layout on the Home screen.
  • Reset Location & PrivacyResets the location services and privacy settings to their defaults.


reset my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.