Family Sharing Plan

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Level 1

8 points

Family Sharing Plan

I purchased 200GB iCloud storage ($2.99 a month) for me and "share" this with my husband. However, he is still being charged 99 cents a month on his account. He is listed on my Family Sharing Plan. How do I fix this?

Posted on Dec 21, 2020 5:02 AM

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Answer 1

Top-ranking reply

zinacef

Level 10

88,473 points

Dec 21, 2020 5:46 PM in response to cciprjan

Is he already in the Family Sharing, i.e. did he already accept your invitation? If he did, then he can go ahead and cancel without the fear of losing anything.

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Answer 2

zinacef

Level 10

88,473 points

Dec 21, 2020 9:23 AM in response to cciprjan

Did you already send him an invite to the Family Sharing you setup?

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Answer 3

cciprjan Author

Level 1

8 points

Dec 21, 2020 10:01 AM in response to zinacef

Yes, he had already accepted the invite. He shows up under "family". It also shows he is part of the 200GB sharing, yet Apple still charged him 99 cents for the Individual Plan of 50 GB.

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Answer 4

zinacef

Level 10

88,473 points

Dec 21, 2020 10:22 AM in response to cciprjan

Did he previously have an individual iCloud storage subscription that he forgot to cancel?

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Answer 5

cciprjan Author

Level 1

8 points

Dec 21, 2020 10:44 AM in response to zinacef

He had an individual iCloud subscription. We attempted to cancel it. It said he would lose all his data if he cancelled it. It did not give an option to switch to Family Sharing.

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