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I cannot turn on my MacBook Pro even I press and hold the power button for 10 seconds?

I cannot turn on my MacBook pro with AC power plugged in?

MacBook

Posted on Dec 21, 2020 12:05 PM

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Posted on Dec 21, 2020 6:45 PM

Do you have a USB-C model? If so, have you tried using another USB-C port especially on the other side of the laptop?


Do you hear the little "ding" shortly after connecting the power adapter?


Try unplugging the charger from the electrical outlet for a minute to reset the charger's internal circuitry. Here is an Apple article for troubleshooting USB-C charging issues:

https://support.apple.com/en-us/HT204652


If this doesn't help or you find the one USB-C port is bad, then you will need to have Apple or an Apple Authorized Service Provider examine the laptop and provide you with an estimate for the repair.

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Dec 21, 2020 6:45 PM in response to Bobcheng63

Do you have a USB-C model? If so, have you tried using another USB-C port especially on the other side of the laptop?


Do you hear the little "ding" shortly after connecting the power adapter?


Try unplugging the charger from the electrical outlet for a minute to reset the charger's internal circuitry. Here is an Apple article for troubleshooting USB-C charging issues:

https://support.apple.com/en-us/HT204652


If this doesn't help or you find the one USB-C port is bad, then you will need to have Apple or an Apple Authorized Service Provider examine the laptop and provide you with an estimate for the repair.

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Jan 16, 2021 5:21 PM in response to yaya120

yaya120 wrote:

I have the same problem but my computer has a charging sound when I plug it in. Is this still charging problem or computer problem?

Most likely the computer has some sort of hardware issue, but there is no way to be certain as these USB-C Apple laptops have very strange behaviors.

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I cannot turn on my MacBook Pro even I press and hold the power button for 10 seconds?

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