You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unlock apple id -locked for security reasons

Do i sign out of google and apple before downloading apps


iPhone 8

Posted on Dec 24, 2020 12:54 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2020 10:55 AM

What you need to do depends upon what message you are seeing. (Including exact error messages when you start a topic helps us help you.) Click on the links below to read more about each step to take.


If you only see this in an email, a text message, or somebody called you to report this, it is phishing. Do not respond.


OR

If your Apple ID is locked or disabled - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."


What to do after [or before] you change your Apple ID [email address] or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


If you cannot resolve it yourself try one of these contact methods:

"Use this form for assistance with account and billing, code redemption, or purchase questions."

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Dec 24, 2020 10:55 AM in response to slavenberg181

What you need to do depends upon what message you are seeing. (Including exact error messages when you start a topic helps us help you.) Click on the links below to read more about each step to take.


If you only see this in an email, a text message, or somebody called you to report this, it is phishing. Do not respond.


OR

If your Apple ID is locked or disabled - https://support.apple.com/HT204106 - "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services. You can unlock your Apple ID after you verify your identity."


What to do after [or before] you change your Apple ID [email address] or password - https://support.apple.com/HT204071 - "After you change your Apple ID email address or password, you might need to update your sign-in information with any Apple services you're using." - Or if you're seeing persistent disabled messages or repeated requests for the password to your previous Apple ID.


If you cannot resolve it yourself try one of these contact methods:

"Use this form for assistance with account and billing, code redemption, or purchase questions."

https://www.apple.com/emea/support/itunes/contact.html


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169


Contact Apple for support and service - "See a list of Apple phone numbers around the world." - https://support.apple.com/HT201232

unlock apple id -locked for security reasons

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.