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Level 1

4 points

Itunes

There is no more iTunes but my son forgot his password on his phone and now it says connect to iTunes. I’ve updated the MacBook and there is no more iTunes... what do I do to reset the phone

Posted on Dec 24, 2020 2:13 PM

Top-ranking reply

Niel

Level 10

734,885 points

Posted on Dec 24, 2020 2:18 PM

If you're using Catalina or newer, restore it in the Finder. Otherwise, you'll need to install iTunes.

(188691)

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1 reply

Top-ranking reply

Niel

Level 10

734,885 points

Dec 24, 2020 2:18 PM in response to Bryan1024

If you're using Catalina or newer, restore it in the Finder. Otherwise, you'll need to install iTunes.

(188691)

Itunes

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