How can I request a refund?

Hello


my name is Emma. I was going to make a purchase on Dplay and this was done via iTunes. it said that I would get 14 days for free before the payment would start. The problem is that money was withdrawn at once. I actually want this money back as I do not accept that I would pay this at once.


[Edited by Moderator]

Posted on Dec 26, 2020 2:03 AM

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Posted on Dec 26, 2020 6:38 AM

Emma,

Follow the procedure in this guide: Request a refund for apps or content that you bought from Apple - Apple Support

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How can I request a refund?

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