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Refund money did not come

I requested a refund for the application, it is written that the money was returned to the account, but they never arrived on the card

Posted on Dec 26, 2020 8:28 AM

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Question marked as Top-ranking reply

Posted on Dec 26, 2020 8:53 AM

Click on the link and read about, "How long refunds from the App Store or other Apple services take" - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update [if your request was granted] within 48 hours." "The time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 dys

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]


It also says what to do if it isn't appearing.

1 reply
Question marked as Top-ranking reply

Dec 26, 2020 8:53 AM in response to Yuniza7

Click on the link and read about, "How long refunds from the App Store or other Apple services take" - https://support.apple.com/HT210904 - "After you request a refund, you'll receive an update [if your request was granted] within 48 hours." "The time it takes for the money to appear on your account or statement depends on the payment method."

- Store credit: 48 hours

- Mobile phone billing: Up to 60 dys

- Other payment methods: Up to 30 days for it to appear on a statement. [I presume that's if you simply wait for your monthly statement to arrive. You may see it sooner if you check more frequently online but typically it may take a week or two.]


It also says what to do if it isn't appearing.

Refund money did not come

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