Why will my iPad Air A1474 not upgrade

A first generation iPad Air, an iPad mini2 or mini3 can only be updated to iOS 12.5.

Apple ended major update support for these devices in September 2019. They have since continued to receive “point” security updates, but cannot be updated to iPadOS 13 (or any later major versions of iPadOS) as the internal hardware does not meet the minimum technical requirements (CPU and RAM) for newer versions of iOS/iPadOS.

Some App developers have dropped support for iOS versions preceding iOS 13.x for technical reasons (often because APIs or software libraries upon which they rely have been updated in the new version of iPadOS, making their App incompatible with earlier versions). 

Whilst many App titles remain compatible with your iPad, if you want or need to access to Apps requiring the most recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model that supports iPadOS13/14.

I hope this information provides helpful clarity as to your available options - and the limitations of your existing iPad.

Your over 7-year old iPad Air 1 cannot upgrade/update beyond any version of iOS 12, currently at iOS 12.5.

The 2013 iPad Air 1, iPad Mini 2 and 2014 iPad Mini 3 have overall internal hardware that is too old, too underpowered and incapable of running all of the new, advanced and internal hardware resource intensive features of iPadOS.

Sorry.

If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a new iPad model OR a much “newer” , used iPad model capable of running the latest iPadOS versions. There are plenty of newer, older iPad models that can run the latest, current versions of iPadOS.

Sorry & Best of Luck to You!

Well then you can't download the app

If your iPad is up to date nothing can be done