Airdrop not working in iPhone 11.

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Level 1

4 points

Airdrop not working in iPhone 11.

iPhone 11, iOS 14.3. Other iPhones cannot discover this phone for Airdrop. However, this phone can Airdrop to other iPhones. Tried all of the common 7 steps. It worked previously.

iPhone 11

Posted on Dec 28, 2020 10:05 AM

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Answer 1

sterling r

Community Specialist

Dec 30, 2020 3:21 PM in response to Sasklanding

Hello Sasklanding,

Thanks for reaching out here in Apple Support Communities. Just to confirm, you're having trouble using AirDrop between devices. Is that correct?

Have you tried restarting the affected devices one after the other to see if that helps?

Are all the devices running the latest version of iOS compatible?

Do you have Wi-Fi and Bluetooth enabled on all the devices?

Is the Personal Hotspot enabled?

If so, can you test after disabling this feature?

Have you tried managing AirDrop settings to see if that helps?

You can test after setting AirDrop to Everyone to help isolate.

Take a look at the article below and keep us updated.

How to use AirDrop on your iPhone, iPad, or iPod touch

Cheers!

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Answer 2

Sasklanding Author

Level 1

4 points

Dec 30, 2020 9:52 PM in response to sterling r

Sterling. As mentioned in my post, I have already tried all of these items before reaching out. I am a techie so I have tried everything that I could find. This iPhone behaves the same way with three other iPhones. All os is the same latest version. This is why I am reaching out. The problem iPhone can Airdrop to other phones. But cannot receive from the others. I have tried “Contacts only” and “Everyone”. It is not recognized by the other phones but yet it recognizes all of the other devices. I need some serious help.

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Answer 3

Dec 31, 2020 7:05 AM in response to Sasklanding

Thanks for keeping us updated Sasklanding. In this case we would recommend reaching out to Apple Support directly to help investigate further. You can do so using the support link below.

Get Support

Regards.

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Airdrop not working in iPhone 11.

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